Terms of service

Saminé Wear – Terms & Conditions

By using our website and placing an order, you agree to be bound by the following terms and conditions. Please read them carefully:

Order Confirmation: Once an order is placed, you will receive an acknowledgment via email/SMS. Final acceptance occurs once the order is dispatched.
Payment Methods: We offer Cash on Delivery (COD) for orders up to PKR 100,000. Orders exceeding this amount require advance payment via Bank Transfer or Credit/Debit card.
Pricing: All prices are inclusive of taxes (where applicable). We reserve the right to change prices without prior notice; however, the price at the time of order placement remains final.

Timeline: Local orders are typically delivered within 4-5 business days after dispatch.
Delivery Costs: A standard shipping fee applies to all local orders, as displayed during the checkout process.
Tracking: You will receive tracking details via email/SMS once your parcel is on its way.

Reporting Period: Any issues (damaged, incomplete, or incorrect items) must be reported within 14 days of delivery.
Eligibility: Returns/Exchanges are only accepted if the product is in its original, unwashed, and unstitched condition with all tags attached.
Non-Eligible Items:
- Used, washed, or stitched products.
- Items purchased during a Sale or on Discount.
- "Change of mind" or "Ordered by mistake" cases.
Refunds: Refunds are processed within 7-10 business days via Bank Transfer or Store Credit if the item is out of stock or found defective.

Color Variations: Actual product colors may vary slightly from the images due to photographic lighting or your monitor/screen settings.
Size Variations: Please refer to our Size Chart before purchasing. Minor variations in measurements may occur during the manufacturing process.

Your personal information (Name, Address, Phone Number) is collected solely for order fulfillment and is kept strictly confidential. We do not share your data with unauthorized third parties.